Returns must be mailed with the return form within 7 days upon receiving your order. Returned items must be unworn, unwashed, unaltered, with all of the tags intact and in their original packaging.
A restocking fee of 5% will be charged for all items returned. For example, for an item purchased at RM100, you will receive a store credit coupon worth RM95. Shipping costs will not be refunded. For all returns, the cost of shipping will be borne by the buyer. Sale items and accessories cannot be returned or exchanged
Please note that there may be a 0-2.5 cm difference in given measurements. Items that vary within this range will not be accepted as defects. Returns due to colour variances will not be accepted. Creases on clothing are not deemed as faulty and will not be accepted as returns.
We take up to 5 working days after receiving the goods to process returns. 60 days after a notification email is sent, unclaimed parcels are forfeited.